FAQ

Product

We support 9 languages and 14 locales including English (US, UK, Australia, India, Canada), Spanish (Spain, Mexico), Chinese (Mandarin), Korean, French, German, Japanese, Italian, and Polish. We are adding 25 more languages.

We provide wide-used evaluation types through templates including voice naturalness, quality, comparison, deep quality analysis, speaker similarity, preferences, and more. You can even customize your own evaluations.

We can provide a text corpus for your output generation.

You can take a look at this product video (https://go.podonos.com/demo) and the docs (https://www.podonos.com/docs). Feel free to schedule a call with us at https://go.podonos.com/book-a-demo.

We have an API (in beta) for emotion detection including confident, passionate, relaxed, pleasant, calm, tired, surprised, anxious, annoyed, stressed, nervous, and many more.

You can measure a voice similarity between two audio sample pairs. See https://www.podonos.com/docs/similarity

Not yet, but it is under our radar. Let us know.

Not yet, but it is under our radar. Let us know.

If you know how to train or refine your AI model, we are happy to provide a diverse and large set of data for your model refinement. Please schedule a call in this link (https://go.podonos.com/book-a-demo)

Yes.

Whether the size is big or small, it is less than 12 hours. As of 2025 Q1, 80% of evaluations take less than 4 hours.

The optimal length of each audio for evaluation is 5-15 seconds.

Evaluators

Our service is connected with 150,000 human evaluators with qualified intelligibility level and good hearing capability in a quiet place with headphones.

We qualify their identity, hearing capability, and language skills. Every time they join an evaluation session, we confirm that they wear proper headphones in a quiet environment.

We would like to hear more about the domains. Please schedule a chat in https://go.podonos.com/book-a-demo

Pricing

The maximum cost is $0.22 per rating. For additional discounts, see [pricing].

It is a monthly recurring deposit. Your deposit doesn’t disappear. You can use the deposit anytime. You may use all the deposits in a single evaluation. You can even pull the deposit back without any fee.

Yes if you are actively registered as a student. We will provide an additional 5% discount. Please contact us.

Yes if your company has received less than $2MM total funding or less than $1M annual revenue . We will provide an additional 5% discount. Please contact us.

Security

Yes. We securely keep your data and files using AES-256 encryption. Your data is used only for running evaluation. Optionally your data may be in public only when you share the evaluation result with everyone in the world.

All your data is stored in the United States. See this : https://podonos.com/subprocessors

No. We automatically split the session. Also, downloading data is blocked and prohibited. Every data is decrypted right before being played on the web browser.

Others

Please feel free to contact us at hello@podonos.com. Our CEO will directly respond to your question typically in less than 12 hours.

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